Universal Extractor 2 Privacy Policy

(Last change: 2020-08-24)

The developers of Universal Extractor value privacy. Therefore, no personal information is collected while using this software.

Anonymous usage statistics

To further improve and focus development on most used features, Universal Extractor can send anonymous usage statistics to the developers. They consist of the following data:

• the occasion, as described below
• a custom field (CF), with content depending on the occasion, also described below
• a user ID (GUID), which is generated when Universal Extractor is started for the first time; it is displayed in the About box (accessible via the Help menu)
• the version of UniExtract

Usage data is sent on the following occasions:

• when searching for or installing updates, CF: 0 or 1 for success or failure
• after extracting or scanning a file, CF: the result status (success, failed, notpacked,…) and the file type/file extension (e.g. zip, rar, inno)

You can disable sending usage data via the settings dialog, which can be opened from the Edit menu.

Feedback

Users can send feedback to report bugs, unsupported file types or failed extractions from within Universal Extractor, either via Help menu (menu item Feedback), by pressing the Feedback button in several dialogs or by confirming the prompt after a failed extraction. A feedback report contains the following information:

• System information (operating system, language, language setting of Universal Extractor)
• Universal Extractor log (includes: settings, name and full path of the file that was opened with Universal Extractor (‘input file’), full output (log) of the extractor used for the file, and possibly more - depending on the type of the input file; you can view and edit the log from the feedback dialog)
• A message written by the user (optional)
• Meta data of the input file (name, size, creation date, file description, copyright notice - as displayed in the Windows file properties dialog)
• A hex dump of the first 1024 bytes of the input file

Feedback files are transmitted securely via TLS and stored on our server until a developer handles them. Afterwards they are deleted or (if the information is needed for future development) anonymized and stored locally. Possible personal identification information contained in feedback files is not shared with anyone and - if not needed to process your request - deleted instantly after recognizing them.